Terms of service

Last Updated: September 10, 2026

Welcome to Clayvibe. These Terms of Service (“Terms”) govern your access to and use of the ClayVibe website, products, and services. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully before using our website.

1. About ClayVibe

Clayvibe is an online store offering products for the Home & Garden category, including home organization, home décor, lighting, garden accessories, planters, and outdoor décor.

Our website is intended for customers purchasing products for personal use.

2. Acceptance of These Terms

By accessing or using the ClayVibe website, you confirm that you have read, understood, and agree to be bound by these Terms, along with our other applicable policies, including our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy

If you do not agree with these Terms, please do not use our website or place an order.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use our website or place an order.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.

However, product colors, appearance, dimensions, packaging, and other details may vary slightly from the images or descriptions due to manufacturing differences, screen settings, or other factors.

We reserve the right to correct errors, update product information, or change product availability at any time.

5. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse an order when necessary.

If a product becomes unavailable after you place an order, we will contact you and may offer an appropriate alternative or refund the unavailable item.

6. Pricing and Payment

All product prices are displayed on the website unless otherwise stated.

Shipping charges, including the applicable $4.99 Standard Shipping fee, may be added to your order and will be shown during checkout.

Prices and shipping charges may change without prior notice, but changes will not affect an order that has already been accepted unless required by law.

You agree to provide accurate and complete billing and payment information when placing an order.

Orders are subject to successful payment authorization.

7. Order Acceptance

Submitting an order through our website does not automatically guarantee that the order will be accepted.

We reserve the right to accept, decline, limit, or cancel an order for legitimate reasons, including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent or unauthorized activity
  • Incorrect customer or shipping information
  • Payment issues
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will issue an appropriate refund for the cancelled order or affected items.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@clayvibe.shop.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, the Return & Refund Policy may apply.

9. Shipping and Delivery

  • Orders are generally processed within 1–3 business days.
  • Our Standard Shipping service generally takes 5–10 business days after processing, with an estimated total delivery time of 6–13 business days.

These are estimates and are not guaranteed delivery dates.

For additional information regarding shipping costs, tracking, delays, and delivery, please review our Shipping Policy.

10. Returns and Refunds

Eligible purchases may be returned within 30 days from the date of delivery, subject to the requirements in our Return & Refund Policy.

Return eligibility, return shipping costs, refunds, exchanges, damaged products, and other return-related matters are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

11. User Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to interfere with the website's operation or security
  • Attempt to gain unauthorized access to our systems
  • Copy, reproduce, or misuse website content without permission
  • Use the website in a way that could harm ClayVibe or other users

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, website, customers, or others.

12. Intellectual Property

All content on the ClayVibe website, including text, logos, graphics, images, product descriptions, designs, and other materials, may be owned by or licensed to ClayVibe or its respective content providers.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

13. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own terms, policies, and privacy practices.

ClayVibe is not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur due to maintenance, technical problems, service-provider issues, or circumstances beyond our reasonable control.

15. Disclaimer

To the extent permitted by applicable law, ClayVibe provides the website and its content on an “as available” basis.

We do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, ClayVibe will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products, except where such limitation is not permitted by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms or your unlawful use of the website.

This section does not limit any rights or remedies you may have under applicable consumer protection laws.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, policies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are posted means you accept the revised Terms, to the extent permitted by law.

19. Governing Law

These Terms are governed by the applicable laws of the State of Georgia and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to take away rights or protections that cannot legally be waived.

20. Contact Us

If you have questions about these Terms of Service, please contact us:

By using the ClayVibe website or placing an order, you acknowledge that you have read and agree to these Terms of Service.